If within 30 days of the date you purchase a product from Kusak.com, you see the exact same product on Kusak.com website at a lower published retail price, we will refund you the difference up to $100. Please check the eligibility rules and conditions below before making a claim.
Note: Items purchased through a bundling arrangement, specific promotion, or coupon are not eligible for the Lowest Price Guarantee.
To get paid for the published retail price difference, send your Order Confirmation number, your order confirmation email and a proof of the lower price advertised on the website, and we will refund you the price difference. The terms and conditions apply, see below.
Each time you purchase from Kusak.com, you automatically receive the Lowest Price Guarantee benefits for 30 days.
You can claim a Lowest Price Guarantee benefit at any time within 30 days of your purchase, if the published retail price of the item you purchased has dropped. For a claim to be valid, the Shopping Guarantee must be valid and you must have purchased from Kusak.com within 30 days and have a valid order confirmation number. A claim must include the following:
Your order confirmation number and your email address used during the transaction. The order confirmation number is provided to you on the order confirmation page and via email. You can also access a record of your guaranteed purchase when you log in to your Kusak.com account (you will need to have registered first).
We recommend you send us a screenshot and the URL of the same item you purchased, showing the new price (We do not accept printed materials, or email text as proof of lower price).
All claims must be made by sending an email to kusak@kusak.com
Our staff will verify your claim within 10 working days. We reserve the right to contact you in order to get more information.
a.You (the buyer) must meet eligibility requirements: Each time you (the buyer) receives a Guarantee when purchasing from Kusak.com, you automatically receive the Lowest Price Guarantee benefits for 30 days (NOTE: This benefit may not be available at the time of your purchase.) You can claim a Lowest Price Guarantee benefit at any time within 30 days of your purchase if the published retail price of the item you purchased has dropped. For a claim to be valid, the Lowest Price Guarantee must have been present during your purchase.
b. You (the buyer) must make a claim following the instructions above in "CLAIM". We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
c. Lowest Price Guarantee is available only as follows: