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Personalization & Customization Information

We've made customization easy and inexpensive to ensure that your awards reflect your organization's culture and values... from top to bottom!

Inspired to create your own customized award for your organization? Order online or us a call today at 1-800-426-9347.

Logo Requirements for Engraved Products

Please provide logo files in a vector format saved from either Adobe Illustrator or Corel Draw. (We cannot engrave a logo from Microsoft Word, Excel, PowerPoint or other presentation files).

  • Acceptable file formats include .cdr, .ai, or .eps
  • All graphics should be in black and white.
  • Please convert all fonts to curves or outlines (or supply all necessary fonts).
  • There should be no linked or embedded objects in your file.

Files may be e-mailed to

Click Here to download your help Logo Requirements pdf for more information.

Engraving Info

Please be sure that your instructions clearly indicate how you wish your personalization to appear. We will replicate the exact letters and spaces that you submit.

Most personalized items ship within 5 business days of receipt of your instructions. The actual number of days for a particular item will be displayed on the personalization entry page at checkout and on the product pages. Time in transit is not included in production

Online Orders:
If you upload your personalization file or use our form. You will be able to review your engraving instructions in the shopping cart. If you chose to "send it later" please email instructions to Be sure to include your order number with your request.

Existing Orders:
To send personalization information for a product you have already purchased, please call us at 1-800-426-9347 or email instructions to Be sure to include your order number with your request.

Please Note: Customer represents that the use by Successories Inc. DBA Kusak Crystal of copy and material submitted will be in compliance with all laws. Customer assumes all liability for any violation of any intellectual property rights and shall hold harmless and indemnify for any claim or action reguarding same.